Teamwork

Steve Wynn is a very well-known person all around the world. He is the owner of the Wynn Resort and Casinos based in Las Vegas. He once shared a very great experience when he stayed at one of the hotels of the Four Seasons.

Steve Wynn along with his family went for a family vacation in Paris. The Wynn family decided to stay at the Four Seasons Hotel in Paris during their vacation. One morning the family had ordered their breakfast in bed. And one of the items that they ordered was a croissant. 

Steve Wynn’s daughter ate only half of that croissant and left the other half in the room thinking to finish it when she returned back. 

The family left the hotel room to spend the day in the city of Paris. When they returned back to their hotel rooms, Steve Wynn’s daughter was disappointed as she did not find her croissant in her room; thinking that the room service might have discarded it.

But on the telephone in the room, there was a message from the front desk. The message said that the house keeping had removed the other half of the croissant, assuming that the guest would like to have a fresh piece when they return back to their room. The fresh croissant would be delivered to the room as soon as the guest requested.

This might have been a very small incident, but it reflected the great values of teamwork of the employees of the Four Seasons. This impressed Steve Wynn immensely. Various departments of the Four Seasons hotel were involved in a mere croissant matter. But their motive was very clear- customer satisfaction. 

The housekeeping’s job was to keep the rooms of the guests. But when they saw the remaining croissant in the room, the kitchen department of the hotel took over. They made sure that their guest would get a fresh piece of croissant when they returned. But, they had to inform their guest about it. So, the front desk helped deliver the message to their guests. 

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  Each student is unique, even if they share the same diagnosis.  One student may be non-verbal,  when another can have increased behaviors.  We are seeing more and more push back in the schools. Not everywhere, but it is happening. 

 Families are reporting  that they feel that they have lost control of decision making - "rules being made in conjunction with my child's behaviors", "teachers telling me that I don't know how to "handle" my own kid", and the list continues on and on.   

 Special Education requires schools, communities, and service providers to come together as partners with families to provide tailored services, supports, and instruction for their children. Our goal is to help bridge that gap by educating those partners, finding ways to help in unique decisions and more. 

 We are working to provide you with resources, ideas, diagnosis information, sensory guides, workshops and so much more.